Terms and Conditions

Terms and Conditions for Red Fast Logistic

Please read these terms and conditions carefully before using the services provided by Red Fast Logistic. By using our services, you agree to be bound by the following terms:

Service Overview:

Red Fast Logistic offers reliable same-day courier services for the transportation of parcels, packages, and documents within the United Kingdom.

Booking and Scheduling:

Customers can book our services through our website or by contacting our customer service team. Delivery scheduling is subject to availability and may vary based on location and service type.

Delivery Charges:

Our delivery charges are based on factors such as distance, package size, and urgency. A quote will be provided before booking, and additional charges may apply for special requests or unforeseen circumstances.

Payment Terms:

Payment for services is due at the time of booking. We accept various payment methods, including credit/debit cards and electronic transfers. Once services are rendered, payments are non-refundable.

Delivery Process:

We make every effort to deliver parcels on the same day as scheduled. However, delivery times may vary due to traffic, weather, and unforeseen delays. While we aim to meet your expectations, we cannot guarantee exact delivery times, but we will provide estimated delivery windows.

Parcel Handling:

Customers must ensure that parcels are properly packaged and labeled prior to pick-up. Red Fast Logistic is not liable for any damage to parcels resulting from inadequate packaging.

Liability:

Red Fast Logistic takes precautions to ensure safe and timely delivery, but we are not liable for any loss, damage, or delay caused by circumstances beyond our control, including natural disasters, accidents, or other unforeseen events.

Customer Responsibilities:

Customers must provide accurate delivery information, including recipient details and delivery instructions. Inaccurate information may result in delivery delays or additional charges.

Cancellation and Refunds:

Customers can cancel their booking up to a certain cutoff time specified by Red Fast Logistic. Cancellations after this time may incur a fee. Refunds are issued at Red Fast Logistic’s discretion.

We respect your privacy and are committed to protecting your personal data. For details on how we collect, use, and protect your data, please refer to our Privacy Policy.

Governing Law:

These terms and conditions are governed by and construed in accordance with UK law. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the UK courts.

By using Red Fast Logistic’s services, you acknowledge that you have read, understood, and agreed to these terms and conditions in full.

For questions or concerns, contact us at redfastlogisticltd@gmail.com.